Samsara Inc has shared its inaugural State of Connected Operations Report, which contains perspectives from 1,500+ operations leaders. It inveils how digitization drives business resilience, why the new industrial workforce is demanding intelligent tools, and how investments in sustainability are paying off.
It also shared
that Connected Operations Leaders with the highest level of digital maturity are
better equipped to thrive in 2022 and beyond. Sanjit Biswas, co-founder and CEO
of Samsara, stated, “Operations leaders are managing through a turbulent time
marked by record inflation, rising interest rates, and immense supply chain
pressure. While they have a long history of surviving challenging economic
cycles, what’s different this time is the advantage of digitization. Our new
research puts a stake in the ground on what it takes to be resilient. Connected
Operations Leaders are ahead of the pack and represent what’s possible with the
right action and technology.”
Digitizing
Operations Improves the Ability to Deal with Disruptions
The supply chain
disruptions caused due to the COVID-19 pandemic led to many unexpected problems.
95% of respondents agreed that digitizing operations could improve their
ability to deal with disruptions. Operations leaders who are connected also
benefit financially from digital transformation. About 99% admitted to seeing
increased net profits from such investments. They were also more likely to exceed
revenue goals.
Even 80% of
respondents who were in the starting stages of digitization admitted that the
investments were paying off. In essence, digital technologies can help
organizations get ROI quickly and handle economic challenges effectively.
Expectations
of Workforce
The industrial
workforce wants modern tools and increased safety. It also expects enhanced
workflows and technologies. Key factors for recruiting and retaining employees
were improving workplace safety (56%) and implementing easy-to-use technology
(54%), according to the report by Samsara.
91% of
respondents admitted that they offer tech that helps employees
work remotely. Implementing flexible work options in 2022 is a high or
critical priority for 81% of the respondents.
Connected
Operations Leaders are 6.5 times more likely to offer remote work tech to all
employees than respondents whose companies are in the starting stages of
digitization. Organizations that don’t respond to workforce demands or stick to
old-fashioned ways of working will find it hard to attract and retain talent.
The Role of AI
and Automation
AI and
automation can easily bolster the retention and satisfaction of employees. AI
tools like AI cameras and automation inventions like automated workflows are
essential for physical operations. Samsara also revealed that 90% of the
respondents have already implemented AI and automation technologies or planned
to do so by 2023. Most of them expected to see a boost in employee retention
due to this important change. 95% of respondents who had already adopted AI and
automation confessed that it boosted employee retention.
Other benefits
of AI and automation highlighted by the respondents included better business
agility, enhanced employee safety, more upskilling opportunities for employees,
and a rise in employee satisfaction. So, AI and automation are now essential to
improving employee experience.
Sources:
https://financialpost.com/pmn/press-releases-pmn/business-wire-news-releases-pmn/new-samsara-research-digitization-improves-business-resilience-and-profits-for-operations-leaders
https://www.wallstreet-online.de/nachricht/15588110-new-samsara-research-digitization-improves-business-resilience-and-profits-for-operations-leaders
https://www.bloomberg.com/press-releases/2022-06-15/samsara-beyond-2022-driving-resiliency-and-digital-transformation-of-physical-operations